Terms of Service



Last updated on April 13, 2026
1. Acceptance of Terms
By accessing and using PitchGen's AI-powered website audit and pitch deck generation platform (operated by Stack Max LLC, a Wyoming limited liability company), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services. Your continued use of the service constitutes your electronic acceptance of these Terms.
2. Service Description
PitchGen provides an AI-powered platform that offers:
- Automated website audits and analysis
- AI-generated marketing recommendations
- One-click pitch deck generation
- White-labeled audit sharing capabilities
- Custom branding and presentation features
3. AI-Generated Content Disclaimer
AI-generated audits, recommendations, and pitch decks are provided for informational purposes only. PitchGen makes no warranty regarding their accuracy, completeness, or fitness for any particular purpose. The quality of outputs depends on publicly available website data and AI model capabilities, which may vary. Users are solely responsible for reviewing all AI-generated content and for any decisions made based on that content.
4. Website Analysis Responsibility
When you submit a URL for analysis through PitchGen, you represent and warrant that:
- You have the legal right and authorization to analyze the submitted website
- Your use of the analysis results complies with all applicable laws and the terms of service of the analyzed website
- You will not use PitchGen to gather competitive intelligence in violation of any law or agreement
- You are solely responsible for any claims arising from third parties regarding URLs you submit for analysis
PitchGen is not liable for any claims, damages, or disputes arising from your analysis of third-party websites.
5. Subscription and Access
Our services are provided on a subscription basis. You agree to:
- Maintain accurate account information
- Keep your login credentials secure
- Notify us immediately of any unauthorized access
- Comply with your chosen subscription plan's limitations
- Not share your account credentials with others
6. Service Usage and Restrictions
You agree not to:
- Use the service for any illegal or unauthorized purpose
- Attempt to reverse engineer or decompile our software
- Use unauthorized automated scripts or bots to access the service
- Share or resell access to our services, except as expressly permitted through the platform's built-in white-label and audit-sharing features
- Use the service to generate content that violates any laws or rights
- Interfere with the proper functioning of the service
- Access or use the service if you are located in a country subject to U.S. government embargo or designated as a "terrorist supporting" country
7. Subscription and Payment Terms
For paid subscriptions:
- Subscriptions are billed monthly in advance via Stripe
- All subscription fees are non-refundable. We encourage you to use our free trial before subscribing.
- We may change our fees with 30 days' notice
- You are responsible for all applicable taxes
- Failed payments may result in service suspension
- Free trial periods are subject to our discretion and the terms described in our Cancellation Policy
8. Intellectual Property Rights
All rights, including but not limited to the PitchGen platform and its components, AI algorithms and analysis methodologies, generated content templates and designs, branding and visual elements, and documentation and training materials, are owned by Stack Max LLC and protected by international copyright, trademark, and other intellectual property laws.
9. User Content and Data
Regarding content and data you provide:
- You retain ownership of your original content
- You grant us a limited, non-exclusive license to use your content solely for the purpose of providing the service to you
- We may use anonymized, aggregated data to improve our AI models and services. We will not use your personally identifiable information for AI training without your explicit consent.
- You are responsible for the legality of all content and URLs you submit
- We maintain the right to remove inappropriate content
10. Service Availability and Support
We strive to maintain high service availability but:
- We do not guarantee 100% uptime
- We may perform maintenance with reasonable notice
- Support is provided according to your subscription tier
- We may modify or discontinue features with notice
11. Indemnification
You agree to defend, indemnify, and hold harmless Stack Max LLC, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of: (a) your use or misuse of the service; (b) your violation of these Terms; (c) your infringement of any third-party intellectual property or other rights through your use of the platform; or (d) any claim by a third party arising from a URL you submitted for analysis.
12. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. STACK MAX LLC DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY STACK MAX LLC OR ITS AUTHORIZED REPRESENTATIVES WILL CREATE A WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, STACK MAX LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Our total aggregate liability for any claims arising under or related to these Terms shall not exceed the total fees paid by you to PitchGen in the three (3) months immediately preceding the event giving rise to the claim. The foregoing limitations apply whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above may not apply to you.
14. Termination
We may terminate or suspend your access:
- For violations of these terms
- For non-payment of fees
- For extended periods of inactivity
- At our discretion with 30 days' notice
Upon termination, your right to use the service ceases immediately. Sections 8, 11, 12, 13, 16, and 19 survive any termination of these Terms.
15. Force Majeure
Neither party shall be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to: acts of God, natural disasters, pandemics, war, terrorism, riots, embargoes, governmental actions, internet or telecommunications failures, power outages, or failures of third-party service providers (including cloud hosting and AI model providers). If such circumstances persist for more than 30 days, either party may terminate the agreement with written notice.
16. Dispute Resolution and Arbitration
PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.
Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or the use of PitchGen (collectively, "Disputes") shall be resolved by binding individual arbitration administered by JAMS under its applicable rules, rather than in court. The arbitration shall be conducted in English. You and Stack Max LLC each waive the right to a jury trial.
No Class Actions: All Disputes must be brought in the parties' individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.
Exceptions: Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights or prevent irreparable harm. Disputes under $10,000 USD may be brought in small claims court.
Opt-Out: You may opt out of binding arbitration within 30 days of first using the service by emailing support@pitchgen.io with the subject line "Arbitration Opt-Out." If you opt out, disputes will be resolved in Wyoming courts as described in Section 17.
17. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. Subject to Section 16, any disputes not subject to arbitration shall be resolved in the state or federal courts located in Wyoming, USA, and both parties consent to personal jurisdiction in those courts.
18. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of material changes through our website or email at least 14 days before the changes take effect. Continued use of our services after changes take effect constitutes acceptance of the new terms. If you do not agree to the revised terms, you must stop using the service before the effective date.
19. General Provisions
Entire Agreement: These Terms, together with our Privacy Policy, Cancellation Policy, and Service Delivery Policy, constitute the entire agreement between you and Stack Max LLC regarding the service and supersede all prior agreements, representations, and understandings.
Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
No Waiver: Our failure to enforce any provision of these Terms shall not be deemed a waiver of our right to enforce that or any other provision in the future.
Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
20. Contact Information
For any questions about these Terms of Service, please contact us at:
- Email: support@pitchgen.io
- Address: Stack Max LLC, 30 N Gould St, Ste R, Sheridan, Wyoming 82801, USA